Privacy Policy

Effective Date: April 11, 2025

Prozix LLC (“Prozix,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when visiting our website or using our services.

1. Information We Collect

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order or fill out a form.
  • Technical Data: IP address, browser type, pages visited, and other analytics via cookies or tracking tools.

2. How We Use Your Information

  • To process and fulfill your orders.
  • To communicate with you regarding your projects, quotes, and support inquiries.
  • To improve our website, services, and customer experience.
  • To comply with legal obligations or enforce our Terms of Service.

3. Sharing Your Information

  • We do not sell, rent, or trade your personal information.
  • We may share information with trusted third parties (e.g., payment processors, shipping partners) strictly for service fulfillment.
  • We may disclose information if required by law, subpoena, or to protect our rights.

4. Data Retention

  • We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
  • You may request deletion of your data by contacting us.

5. Cookies & Tracking

  • We use cookies and similar technologies to analyze traffic, remember preferences, and enhance your experience.
  • You can adjust browser settings to disable cookies; however, some site features may not function properly.

6. Security

  • We implement reasonable technical and organizational safeguards to protect your data.
  • No method of transmission over the internet or storage is 100% secure. Use at your own risk.

7. Your Rights

  • You may request access to, correction, or deletion of your personal data.
  • You may opt out of marketing communications at any time.

8. Children’s Privacy

  • Our services are not intended for children under 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

  • Prozix may update this Privacy Policy periodically. The effective date above indicates the latest revision.

If you have questions or concerns about this policy or your data, please contact: Prozix LLC
1154 E Artesia Blvd
Long Beach, CA 90805
Email: support@prozix.com